We Value Your Satisfaction
Your satisfaction is important to Archer's Choice Store. If we
have made an error while fulfilling your order, please call or e-mail us
immediately and we will do everything possible to correct the
situation. If you are still not satisfied with your purchase, you may
return any qualified items for a replacement or refund within 15 days of delivery.
All returns require a Return Authorization Number.
The RA number must be obtained by calling or emailing the office and appropriately printed on the outside of the return shipment.
Return Policy
- Unless noted at purchase, all merchandise
purchased from Archer's Choice Store may be returned for a
replacement or refund (excluding shipping charges) within 15 days from
date of shipment.
- All return shipments must display a Return Authorization Number printed clearly on the outside of the package.
- Returns must be unused, in new condition, and in
the original sealed manufacturer's packaging (including
Styrofoam/packing material, plastic bags, accessories, all parts,
screws, tools, manuals, warranty cards, registration information, etc.).
- Special or personalized orders, close-outs,
specials, software, books, CD's, 'cut arrows/shafts, etc. may not be
returned under any circumstance other than to replace an item due to
defective product.
- Our acceptance of a UPS/USPS package does not
constitute approval of a returned item. Approval of returned merchandise
is at the sole discretion of Archer's Choice store as to the item's condition and ability
to be returned.
- Returns received after 30 days will carry a 20% restocking fee.
- Returned items that are not in original
packaging and/or showing any signs of use, installation or wear will
carry a 20% restocking fee or may be refused entirely depending upon the
severity of wear.
- Archer's Choice Store reserves the right to refuse the return of any product that is used, damaged or un-sellable for any reason.
- Return shipping will only be refunded in the
event of an error made by Archer's Choice Store. All COD's sent to Archer's Choice Store will be
refused/returned to sender.